Refund Policy

At One Spoiled Pup by Willard, we want you to feel confident in every purchase. We offer a straightforward refund process to ensure your complete satisfaction with our products. If you're not entirely happy with your order, please contact us within 30 days of purchase. We'll work with you to find the best solution, whether that's a refund, exchange, or replacement. To be eligible for a refund, items must be unused and in their original condition. Once we receive and inspect your return, refunds are typically processed within 5-7 business days. For specific details about your order or to start a return, reach out to our team and we'll be happy to help make things right.